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THE TOYOTA TOUCH, a big blue ba
"Mr. Angstrom left for lunch around one o'clock and said he might not be back this afternoon," a pudgy salesman tells him. Jake and Rudy used to have their desks out in the open along the wall, in the direction of the disco club that failed and when the Seventies went out became an appliance-rental center. One of Nelson's bright ideas was to take these desks away and line the opposite wall with cubicles, like booths in a restaurant. Maybe it creates more salesman-customer intimacy at the ticklish moment of signing the forms but the arrangement seems remote from general business operations and exposed to the noise of the service garage. In this direction, and behind toward the river and Brewer, lies the scruffy unpaved area of the lot Harry has always thought of for some reason as Paraguay, which in reality just got rid of its old dictator with the German name, Harry read in the papers recently.
"Yeah, well," he tells this fat stranger, "I'm a Mr. Angstrom too. Who is here, who knows anything?" He doesn't mean to sound rude but Thelma's revelation has upset him; he can feel his heart racing and his stomach struggling to digest the two bowls of nuts.
Another young salesman, a thi
"I'm Elvira Ollenbach, Mr. Angstrom," she says, and gives him a hard handshake that, after Thelma's pasty cold touch a half-hour ago, feels hot. "I'd know you were Nelson's dad even without the pictures he keeps on his wall. You look just like him, especially around the mouth."
Is this chick kidding him? She is a thin taut young woman, overexercised the way so many of them are now, with deep bony eyesockets and a deep no-curves voice and thin lips painted a pale luminous pink like reflecting tape and a neck so slender it makes her jaws look wide, coming to points under the lobes of her exposed white ears, which stick out. She wears gold earrings shaped like snail shells. He says to her, "I guess you've come onto the job since I was last here."
"Just since January," she says. "But before that I was three years with Datsun out on Route 819."
"How do you like it, selling cars?"
"I like it very much," Elvira Ollenbach says, and no more. She doesn't smile much, and her eyes are a little insistent.
He puts himself on the line, telling her, "You don't think of it usually as a woman's game."
She shows a little life. "I know, isn't that strange, when it's really such a natural? The women who come in don't feel so intimidated, and the men aren't so afraid to show their ignorance as they would be with another man. I love it. My dad loved cars and I guess I take after him."
"It all makes sense," he admits. "I don't know why it's been so long in coming. Women sales reps, I mean. How's business been?"
"It's been a good spring, so far. People love the Camry, and of course the Corolla plugs right along, but we've had surprisingly good luck with the luxury models, compared to what we hear from other dealers. Brewer's economy is looking up, after all these years. The dead industries have been shaken out, and the new ones, the little specialty and high-tech plants, have been coming in, and of course the factory outlets have had a fabulous reception. They're the key to the whole revival."
"Super. How about the used end of it? That been slow?"
Her deeply set eyes – shadowy, like Nelson's, but not sullen and hurt – glance up in some puzzlement. "Why no, not at all. One of the reasons Nelson had for hiring a new rep was he wanted to devote more of his own attention to the used cars, and not wholesale so many of them out. There was a man who used to do it, with a Greek name -"
"Stavros. Charlie Stavros."
"Exactly. And ever since he retired Nelson feels the used cars have been on automatic pilot. Nelson's philosophy is that unless you cater to the lower-income young or minority buyer with a buy they can manage you've lost a potential customer for a new upscale model five or ten years down the road."
"Sounds right." She seems awfully full of Nelson, this girl. Girl, she may be thirty or more for all he can tell, everybody under forty looks like a kid to him.
The pudgy salesman, the one who's a man – a nice familiar Italian type, Brewer is still producing a few, with husky voices, hairy wrists, and with old-fashioned haircuts close above the ears – feels obliged to put his two cents in. "Nelson's really been making the used cars jump. Ads in the Standard, prices on the windshield knocked lower every two or three days, discounts for cash. Some people swing by every day to see what's up for grabs." He has an anxious way of standing too close and hurrying his words; his cheeks could use a shave and his breath a Cert or two. Garlic, they use it on everything.
"Discounts for cash, huh?" Harry says. "Where is Nelson, anyway?"
"He told us he needed to unwind," Elvira says. "He wanted to get away from the calls."
"Calls?"
"Some man keeps calling him," Elvira says. Her voice drops. "He sounds kind of foreign." Harry is getting the impression she isn't as smart as she seemed at first impression. Her insistent eyes catch a hint of this thought, for she self-protectively adds, "I probably shouldn't be saying a thing, but seeing as you're his father…"
"Sounds like a dissatisfied customer," Rabbit says, to help her out of it.
"Toyota doesn't get many of those," the other salesman crowds in. "Year after year, they put out the lowest-maintenance machines on the road, with a repair-free longevity that's absolutely unbelievable."
"Don't sell me, I'm sold," Harry tells him.
"I get enthusiastic. My name's Be
"I'm semi-retired." Do they know, he wonders, that Janice legally owns it all? He supposes they pretty much have the picture. Most people do, in life. People know more than they let on.
Be
"Nelson takes everything too seriously," Elvira adds. "I tell him, Don't let things get to you, but he can't help it. He's one of those guys so uptight he squeaks."
"He was always a very caring boy," Harry tells them. "Who else is here, besides you two? Talk about automatic pilot -"
"There's Jeremy," Be
"And Lyle's here," Elvira says, and glances sideways to where a couple in bleached jeans are wandering in the glinting sea of Toyotas.
"I thought Lyle was sick," Harry says.
"He says he's in remission," Be