Вся наша жизнь состоит из общения, поэтому навык коммуникации – ключевой в достижении успеха. Однако у делового общения есть определенные правила, от соблюдения которых зависит успешность бизнеса: от умения убедить клиента зависят ваши продажи, от способности договориться – условия контракта. Каждая допущенная ошибка стоит дорого, в то время как грамотно выстроенная коммуникативная стратегия приносит свои плоды в течение многих лет.

В этой книге собрано все самое ценное, что поможет вам лучше понимать людей, их потребности и страхи, а еще – лучшие рекомендации, которые помогут вам договориться о чем угодно с любым человеком. Все описанные техники неоднократно проверены на практике в условиях российской бизнес-среды.

Авторы – признанные эксперты бизнес-коммуникаций – с удовольствием делятся проверенными методиками делового общения, которые помогут вам повысить результативность переговоров и достигать результата быстрее и качественнее.

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Полезно. Авторы постарались, собрали много полезного. Присутствуют статьи и из нашей рассылки Мегаплана. Знаю сколько труда вложили. Получилось на 5.

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Замечания:

1в начале не мог понять переходов от одной мысли к другой а иногда перечитывал и не находил их. Читать сложно становилось. Возникало чувство или я невнимательно читаю или забыли написать что то.

2конец вообще поразил. Так все классно и никакого завершения. Нет выводов. Просто WTF???. Такая классная книга мне было мало и конец и все. Просто 0. Ничего странно.ъ

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