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Then there was that second visit-by D'Agosta alone, his face wan and troubled, and his terrible news of Pendergast's death. It wasn't until that awful moment that she had realized just how much she'd looked forward to seeing Agent Pendergast again-and how certain she had somehow been that he would figure in the rest of her life.

How dreadful that day had been. And how joyful things had become, now that she'd received his letter.

She smiled, thinking about seeing him again. She loved intrigue. She had never shied away from anything life had thrown at her. Her impulsiveness had gotten her into trouble on occasion, but it had also given her a colorful and fascinating life she wouldn't trade for anything. This mysterious invitation was like something out of the romance novels she used to devour in her early teen years. A weekend in a cottage hidden away on Long Island, with a man who fascinated her like no other, followed by a whirlwind week in New York City. How could she refuse? She certainly didn't have to sleep with him- he was the very soul of a gentleman-although just the thought brought an electric tingle that caused her to blush…

She finished off the champagne, which was excellent, as it always was in first class. She sometimes felt guilty about flying first class- it seemed elitist-but on a transatlantic flight, it was so much more comfortable. Viola was used to discomfort from her many years digging up tombs in Egypt, but she had never seen any sense in being uncomfortable for its own sake.

She checked her watch. She'd be landing at Ke

It would certainly be interesting to meet this brother of Pendergast's-this Diogenes. You could tell a lot about a person by meeting his brother.

THIRTY-NINE

D'Agosta followed Pendergast's downtrodden form as the agent shambled around the corner of Ninth Avenue onto Little West 12th Street. It was nine o'clock in the evening and a bitter wind was blowing hard off the Hudson River. The old meatpacking district-sandwiched into a narrow corridor south of Chelsea and north of Greenwich Village-had changed in the years D'Agosta was away. Now hip restaurants, boutiques, and technology start-ups were sprinkled among the wholesale meat distributors and commercial butcheries. It seemed like a hell of a place for a forensic profiler to hang up his shingle.

Halfway down the block, Pendergast halted before a large twelve-story warehouse that had seen better days. The steel-mesh windows were opaque with age, and the lower stories were caked with soot. There was no sign of any kind, no name, nothing to a

"Yes?" a voice asked immediately from the adjoining speaker grille.

Pendergast murmured something and there was the sound of an electronic lock disengaging. The door opened into a small white space, empty save for a tiny camera mounted high on the rear wall. The door closed behind them with a faint click. They stood there, facing the camera, for thirty seconds. Then an almost invisible door in the rear wall slid back. Pendergast and D'Agosta walked down a white corridor, then stepped into a dim room-an amazing room.

The lower floors of the warehouse had been gutted, leaving a large, six-story shell. Ahead, the sprawling main floor was a maze of display tables, hulking scientific equipment, computer workstations, and intricate models and dioramas, all cloaked in shadow. D'Agosta's attention was drawn to a gigantic table displaying what appeared to be a model of the ocean floor somewhere around Antarctica, cut away to show sub-seafloor geology, along with what looked like a strange volcano of some kind. There were other intricate models, including one of a ship packed with mysterious-looking ROVs, scientific equipment, and military hardware.

A voice sounded from the shadows. "Welcome."

D'Agosta turned into the dimness and saw a figure in a wheelchair approaching between two rows of long tables: a man with closely cropped brown hair and thin lips set above a square jaw. He wore an unassuming but well-cut suit and controlled the wheelchair with a small joystick operated by a black-gloved hand. D'Agosta realized that one of the man's eyes must be glass, because it conveyed none of the fierce gleam of its mate. A purple scar ran down the right side of his face, from hairline to jaw, giving the illusion of a dueling wound.

"I am Eli Gli





They followed him back between the tables and past a small greenhouse, its grow-lamps flickering eerily, then got into an elevator cage that took them up to a fourth-floor catwalk. As he followed the wheelchair down the catwalk, D'Agosta felt a twinge of doubt. Effective Engineering Solutions? Mr.-not Dr.-Eli Gli

Gli

He led the way into a small conference room decorated in polished wood, dosed the door, then gestured for them to be seated. He wheeled himself to the far side of the lone table, where a gap between the charcoal-colored Herman Miller chairs was clearly reserved for him. A thin envelope lay on the table before him; otherwise, the spotless table was empty. Leaning back in the wheelchair, he fixed them both with a penetrating gaze.

"Yours is an unusual request," he said.

"Mine is an unusual problem," Pendergast replied.

Gli

"Indeed."

Gli

Pendergast glanced around. "Tell me the nature of your company. I ask because all this"-he gestured-"does not look like the office of a forensic profiler."

A slow, mirthless smile stretched the features of the man's face, distorting and inflaming the scar. "A fair question. Effective Engineering Solutions is in the business of solving unique engineering problems and performing failure analysis."

"What kind of engineering problems?" Pendergast asked.

"How to neutralize an underground nuclear reactor in a certain rogue Middle Eastern state being used to produce weapons-grade fuel. The analysis of the mysterious and sudden loss of a billion-dollar classified satellite." He twitched a finger, a small gesture that carried surprising weight, so motionless had the man been up to that point. "You'll understand if I don't go into details. You see, Mr. Pendergast, 'failure analysis' is the other side of the engineering coin: it is the art of understanding how things fail, and thus preventing failure before it happens. Or finding out why failure occurred after it happens. Sadly, the latter is more common than the former."

D'Agosta spoke. "I still don't get it. What does failure analysis have to do with forensic profiling?"

"I'm getting to that, Lieutenant. Failure analysis begins and ends with psychological profiling. EES realized long ago that the key to understanding failure was understanding exactly how human beings make mistakes. Which is the same as understanding how human beings make decisions in general. We needed predictive power-a way to predict how a given person would act in a given situation. We therefore developed a muscular proprietary system for psychological profiling. It currently runs on a grid-powered supercomputer of IBM eServer nodes. We do psychological profiling better than anyone else in the world. And I do not tell you this by way of salesmanship. It's a simple fact."