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“Oh, that,” she said. “Yes, the Bay Manor.”

“Do you recall it?”

“Sure. I grew up here. It closed down when… well, that would have been about seven, eight years ago.”

“There was a very nice aide who used to take care of my mother.” Pendergast pursed his lips. “Did you know any of the people who worked there?”

“Sorry, no.”

“Pity. She was such a lovely person. I was hoping to look her up while I was in town.” He gave the woman a rather penetrating stare. “If I could see her name, I’m sure I’d recognize it. Can you help me?”

She practically jumped at the chance. “I can certainly try. Let me make a call or two.”

“How kind of you. Meanwhile, I’ll peruse these brochures.” He flipped one open, reading assiduously and nodding with approval as she began working the phone.

Pendergast noted calls to her mother, an old teacher, and finally to a boyfriend’s mother. “Well,” the saleslady said, hanging up the phone with finality, “I did get some information. The Bay Manor was torn down years ago but I got the name of three people who worked there.” She placed a piece of paper in front of him with a smile of triumph.

“Are any of them still around?”

“The first one, Maybelle Payson. She’s still living in the area. The other two have passed away.”

“Maybelle Payson… Why, I believe that is the very person who was so kind to my mother!” Pendergast beamed at her, taking up the paper.

“And now, if you like, I’d be happy to show you the model units—”

“Delighted! When I return with my wife we shall be glad to get a tour. You’ve been most kind.” He scooped up the brochures, slipped them into his jacket, put on the puffy coat, and exited into the barbaric cold.

CHAPTER 57

MAYBELLE PAYSON LIVED IN A RUN-DOWN fourplex back from the water in a working-class part of town. This working class consisted almost entirely of lobstermen, their boats parked on their lawns, chocked, blocked, and braced, draped in plastic tarps, some even bigger than the trailers the owners lived in.

Trudging up the walk, Pendergast climbed up on the creaky porch, rang the bell, and waited. After a second ring, he could hear someone moving about, and eventually an owlish, wizened face appeared in the door pane, haloed in fine blue hair. The old woman looked at him with wide, almost child-like eyes.

“Mrs. Payson?” Pendergast said.

“Who?”

“Mrs. Payson? May I come in?”

“I can’t hear you.”

“My name is Pendergast. I’d like to speak to you.”

“What about?” The watery eyes stared at him suspiciously.

Pendergast shouted into the door. “About the Bay Manor. A relative of mine used to live there. She spoke highly of you, Mrs. Payson.”

He heard the turnings of various locks, latches, and bolts. The door opened, and he followed the diminutive woman into a tiny parlor. The place was a mess and smelled of cats. She swept a cat off a chair and seated herself on the sofa. “Please sit down.”

Pendergast eased himself into the chair, which was almost completely covered with white cat hair. It seemed to leap up onto his black suit, as if magnetized.

“Would you care for tea?”

“Oh, no, thank you,” said Pendergast hastily. He removed a notebook. “I’m compiling a little family history and I wanted to speak to you about a relative of mine who was a resident at Bay Manor some years back.”

“What was her name?”

“Emma Grolier.”

A long silence.

“Do you remember her?”

Another long pause. The teakettle began to whistle in the kitchen, but the woman didn’t seem to hear.

“Allow me,” Pendergast said, rising to fetch the kettle. “What kind of tea, Mrs. Payson?”

“What?”



“Tea. What kind would you like?”

“Earl Grey. Black.”

In the kitchen, Pendergast opened a tea box that sat on the counter, took out a bag, placed it in a mug, and poured in the boiling water. He brought it out with a smile and set it on the table next to the old woman.

“How very kind,” she said, looking at him now with a much warmer expression. “You’ll have to come more often.”

Pendergast settled himself again into the cat-hairy chair, throwing one leg over the other.

“Emma Grolier,” the old nurse said. “I recall her well.” The watery eyes looked at him, narrowing with fresh suspicion. “I doubt she spoke highly of me or of anyone. What do you want to know?”

Pendergast paused. “I’m assembling information for personal family reasons and I’d like to know all about her. What was she like?”

“I see. Well, I’m sorry to say she was difficult. A thorny, fractious woman. Peevish. I’m sorry to be blunt. She was not one of my favorite patients. Always complaining, crying, throwing food, violent even. She had severe cognitive impairment.”

“Violent, you say?”

“And she was strong. She hit people, broke things in anger. Bit me once. A few times she had to be restrained.”

“Did any family visit?”

“Nobody ever visited her. Although she must’ve had family, since she had all the best care, a special doctor, paid-for outings, nice clothes, presents shipped in at Christmastime — that sort of thing.”

“A special doctor?”

“Yes.”

“His name?”

A long silence. “I’m afraid his name has slipped my mind. Foreign. He came twice a year, a grand fellow strutting in like he was Sigmund Freud himself. Very exacting! Nothing was ever right. It was always a chore when he arrived. It was such a relief when that other doctor finally took her away.”

“And when did that happen?”

Another long pause. “I just can’t remember, so many came and went. A long time ago. I do remember the day, however. He came without warning, signed her out and that was it. Didn’t take any of her personal belongings. Very strange. We never saw her again. The Bay Manor at the time was in financial trouble, and it closed some years later.”

“What did he look like, exactly?”

“I don’t much recall. Tall, handsome, well dressed. At least that’s my vague recollection.”

“Is there anyone else from the nursing home I could speak to?”

“Not that I know of. They didn’t stick around. The winters, you see.”

“Where are the medical records now?”

“Of Bay Manor?” The old nurse frowned. “Such things are usually sent to the state archives in Augusta.”

Pendergast rose. “You said she was mentally impaired. In what way, exactly?”

“Mental retardation.”

“Not age-related dementia?”

The old nurse stared at him. “Of course not! Emma Grolier was a young girl. Why, she couldn’t have been older than twenty-seven or — eight.” Her look of suspicion deepened. “You say she was a relative?”

Pendergast paused only momentarily. This was stu

As he emerged once again into the bitter air, a

CHAPTER 58

Augusta, Maine

ALOYSIUS PENDERGAST SAT IN THE BASEMENT of the Maine State Archives building, surrounded by the defunct files of the Bay Manor Nursing Home. He was frowning at the whitewashed cinder-block wall, and one manicured fingernail was tapping the top of a deal table with evident irritation.

A diligent search for the medical records of Emma Grolier had turned up only a single file card. It indicated the complete records had been transferred by medical order to the care of one Dr. Judson Esterhazy, at his clinic in Sava