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'Thanks,' I mutter, and do up the buttons with rumbling fingers, my face hot with humiliation.

'It hasn't been your day, has it?' says the air hostess sympathetically, holding out a hand for

my boarding pass. 'Sorry, I couldn't help overhearing, earlier.'

'That's all right.' I raise a half-smile. 'No, it hasn't been the best day of my life.' There's a short

silence as she studies my boarding pass.

'Tell you what,' she says in a low voice. 'Would you like an on-board upgrade?'

'A what?' I stare at her blankly.

'Come on. You deserve a break.'

'Really? But… can you just upgrade people like that?'

'If there are spare seats, we can. We use our discretion. And this flight is so short.' She gives

me a conspiratorial smile. 'Just don't tell everyone, OK?'

She leads me into the front section of the plane and gestures to a big, wide, comfortable seat.

I've never been upgraded before in my life! I can't quite believe she's really letting me do this.

'Is this first class?' I whisper, taking in the hushed, luxury atmosphere. A man in a smart suit

is tapping at a laptop to my right, and two elderly women in the corner are plugging

themselves into headsets.

'Business class. There's no first class on this flight.' She lifts her voice to a normal volume. 'Is

everything OK for you?'

'It's perfect! Thanks very much.'

'No problem.' She smiles again and walks away, and I push my briefcase under the seat in

front.

Wow. This really is lovely. Big wide seats, and footrests, and everything. This is going to be a

completely pleasurable experience from start to finish, I tell myself firmly. I reach for my

seatbelt and buckle it up nonchalantly, trying to ignore the flutters of apprehension in my

stomach.

'Would you like some champagne?'

It's my friend the air hostess, beaming down at me.

'That would be great,' I say. 'Thanks!'

Champagne!

'And for you, sir? Some champagne?'

The man in the seat next to mine hasn't even looked up yet. He's wearing jeans and an old

sweatshirt and is staring out of the window. As he turns to answer I catch a glimpse of dark

eyes, stubble; a deep frown etched on his forehead.

'No thanks. Just a brandy. Thanks.'

His voice is dry and has an American accent. I'm about to ask him politely where he's from,

but he immediately turns back and stares out of the window again.

Which is fine, because to be honest, I'm not much in the mood for talking either.

TWO

OK. The truth is, I don't like this.

I know it's business class, I know it's all lovely luxury. But my stomach is still a tight knot of

fear.

While we were taking off I counted very slowly with my eyes closed, and that kind of worked.

But I ran out of steam at about 350. So now I'm just sitting, sipping champagne, reading an

article on '30 Things To Do Before You're 30' in Cosmo. I'm trying very hard to look like a

relaxed business-class top marketing executive. But oh God. Every tiny sound makes me start;

every judder makes me catch my breath.

With an outward veneer of calm I reach for the laminated safety instructions and run my eyes

over them. Safety exits. Brace position. If life jackets are required, please assist the elderly

and children first. Oh God-

Why am I even looking at this? How will it help me to gaze at pictures of little stick people

jumping into the ocean while their plane explodes behind them? I stuff the safety instructions

quickly back in their pocket and take a gulp of champagne.

'Excuse me, madam.' An air hostess with red curls has appeared by my side. 'Are you

travelling on business?'

'Yes,' I say, smoothing down my hair with a prickle of pride. 'Yes I am.'

She hands me a leaflet entitled 'Executive Facilities', on which there's a photo of

businesspeople talking animatedly in front of a clipboard with a wavy graph on it.





'This is some information about our new business class lounge at Gatwick. We provide full

conference call facilities, and meeting rooms, should you require them. Would you be

interested?'

OK. I am a top businesswoman. I am a top highflying business executive.

'Quite possibly,' I say, looking nonchalantly at the leaflet. 'Yes, I may well use one of these

rooms to… brief my team. I have a large team, and obviously they need a lot of briefing. On

business matters.' I clear my throat. 'Mostly… logistical.'

'Would you like me to book you a room now?' says the hostess helpfully.

'Er, no thanks,' I say after a pause, 'My team is currently… at home. I gave them all the day

off.'

'Right.' The hostess looks a little puzzled.

'But another time, maybe,' I say quickly. 'And while you're here — I was just wondering, 'is

that sound normal?'

'What sound?' The air hostess cocks her head.

That sound. That kind of whining, coming from the wing?'

'I can't hear anything.' She looks at me sympathetically. 'Are you a nervous flyer?'

'No!' I say at once, and give a little laugh. 'No, I'm not nervous! I just… was wondering. Just

out of interest.'

'I'll see if I can find out for you,' she says kindly. 'Here you are, sir. Some information about

our executive facilities at Gatwick.'

The American man takes his leaflet wordlessly and puts it down without even looking at it,

and the hostess moves on, staggering a little as the plane gives a bump.

Why is the plane bumping?

Oh God. A sudden rush of fear hits me with no warning. This is madness. Madness! Sitting in

this big heavy box, with no way of escape, thousands and thousands of feet above the ground

I can't do this on my own. I have an overpowering need to talk to someone. Someone

reassuring. Someone safe.

Co

Instinctively I fish out my mobile phone, but immediately the air hostess swoops down on me.

'I'm afraid you can't use that on board the plane,' she says with a bright smile. 'Could you

please ensure that it's switched off?'

'Oh. Er… sorry.'

Of course I can't use my mobile. They've only said it about fifty-five zillion times. I am such a

durr-brain. Anyway, never mind. It doesn't matter. I'm fine. I put the phone away in my bag,

and try to concentrate on an old episode of Fawlty Towers which is showing on the screen.

Maybe I'll start counting again. Three hundred and forty-nine. Three hundred and fifty. Three

hundred and-

Fuck. My head jerks up. What was that bump? Did we just get hit?

OK, don't panic. It was just a bump. I'm sure everything's fine. We probably just flew into a

pigeon or something. Where was I?

Three hundred and fifty-one. Three hundred and fifty-two. Three hundred and fifty-

And that's it.

That's the moment.

Everything seems to fragment.

I hear the screams like a wave over my head, almost before I realize what's happening.

Oh God. Oh God Oh God Oh God Oh… OH… NO. NO. NO.

We're falling. Oh God, we're falling.

We're plummeting downwards. The plane's dropping through the air like a stone. A man over

there has just shot up through the air and banged his head on the ceiling. He's bleeding. I'm

gasping, clutching onto my seat, trying not to do the same thing, but I can feel myself being

wrenched upwards, it's like someone's tugging me, like gravity's suddenly switched the other

way. There's no time to think. My mind can't… Bags are flying around, drinks are spilling,

one of the cabin crew has fallen over, she's clutching at a seat…

Oh God. Oh God. OK, it's slowing down now. It's… it's better.