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I was in N e w York some years back and up popped a reminder on my Palm: "Birthday—Kent Blossil." Kent was the man w h o successfully got past my gatekeeper. W h e n I met Kent that day, and I received his contact information, I asked for his birth date, as I try to do with everyone. It's not intrusive, and most people forget the moment after they tell me.
Kent was a M o r m o n . Born in Salt Lake City, Utah, he had upward of ten brothers and sisters. W i t h such a large family, y o u ' d think the man's phone would be ringing off the hook on his birthday.
I hadn't spoken to him for over a year. It was a busy day for me, and I didn't see the reminder until close to 3 : 0 0 P.M. that afternoon. Generally, I like to make birthday calls in the early morning. This w a y I get someone's voice mail, and when they come in to work that morning, they're greeted with my rendition of " H a p p y Birthday." I can't tell you how many N e w York City cabdrivers must think I'm an utter lunatic.
So when Kent actually picked up his phone that afternoon, my personal Pavarotti of " H a p p y Birthday" greeted him. No greetings. No niceties. I just let it rip.
Normally, I get laughter and a grateful "Thanks." This time, after I had finished, the phone went silent. "Kent, you there? It's your birthday, right?" Nothing. Not a w o r d . I thought I'd made a jerk out of myself and missed the day or something.
"Kent?"
Finally he stammers out, "Yeah." He was choked up, audibly holding back tears.
"You all right?"
"You remembered my birthday?" he said. People are always shocked by this.
"You know, Keith, this year none of my brothers or sisters or family .. . well, nobody remembered my birthday. N o b o d y remembered," he said. "Thank you so much."
He never forgot. People never d o .
21. Find Anchor Tenants and Feed Them
When I was an insolvent student working his way through business school, my apartment wasn't what you'd call a spotless designer residence. Minimal, yes. A bit grungy, definitely. Still, it never stopped me from throwing outrageously fun di
It was in those days that I learned how powerful the art of throwing di
In those early years, my 400-square-foot, one-bedroom apartment opposite the football field, with a kitchen table that could barely seat two adults, held wild get-togethers for four, six, even fifteen guests. The mix was always a diverse medley of professors, students, Boston locals, and, sometimes, a person I met in line while checking out groceries. I never thought twice about some of the minor inconveniences those impoverished days bestowed on my events, like forcing my guests to eat with plates in their laps.
For all the sheer delight and good times a di
Nearly once a month an array of different people from different worlds gathers at my home in Los Angeles or hotel suite in New York or a friend's home in San Francisco to have fun, talk business, and meet new people. But I learned the art of throwing these events back in my dingy Cambridge apartment.
Before my di
You, me, every one of us—we have an established peer set. But if you only have di
Parents tend to stay away from their children's gatherings unless they expect other parents to be in attendance as well. In college, juniors and seniors avoid the parties populated solely by freshmen and sophomores. In the adult world, it's no different. Go to any cafeteria at any major corporation in the country. You'll generally find each strata of the organization—from the administrative staff on up to the executive suite—congregating in their own cliques to eat their lunches.
To overcome this herd mentality and pull people into my di
Every individual within a particular peer set has a bridge to someone outside his or her own group of friends. We all have, to some degree or another, developed relationships with older, wiser, more experienced people; they may be our mentors, our parents' friends, our teachers, our rabbis and reverends, our bosses.
I call them anchor tenants; their value comes from the simple fact that they are, in relation to one's core group of friends, different. They know different people, have experienced different things, and thus, have much to teach.
Identifying and inviting an anchor tenant to your di
Once you've identified a person outside your social circle and successfully invited him or her to a di
Frankly, anyone who can add a little electricity to your di