S is for Silence

She was their only child. Livia had lobbied for three, eager to start a family as soon as possible. Chet hadn’t married until he was thirty-two, hoping to be properly settled in life. At the time he met Livia, he was selling Fords in Santa Maria and he was tired of working for someone else. He’d been carefully setting money aside, and according to his reckoning he’d be able to buy his own dealership within the year. He’d insisted on postponing children for at least five years until he’d bought the franchise and gotten the business on solid ground. Livia had “slipped up,” or so she said, and she was pregnant within six months of the wedding, which meant his life plan had taken another hit. He was fine now, but it grieved him to think how much better off he’d be if she’d done as he asked. He’d made a surreptitious visit to a doctor in Santa Teresa, investing in a quick snip that eliminated any further slipups in that department.

Even so, when Kathy was born-six weeks premature-he’d felt so proud he thought his heart would burst. He’d first seen her in the nursery through the plateglass window, with a hand-printed sign that said BABY GIRL, CRAMER. She was such a tiny little thing-three pounds, fourteen ounces. Livia had been in the hospital for two weeks, and the hospital kept the baby for an additional four weeks until she topped five pounds. That bill had set him back yet again, and he didn’t recuperate for years. He hadn’t complained. He was happy the baby was healthy with all her fingers and toes. He’d pictured her developing into a beautiful young lady, smart and accomplished, devoted to her dad. Instead, he’d been saddled with this lump of a girl, pudgy and sullen, who had all the brains of a sprinkler head.

Depressed, Chet went into his office and took a seat in his leather chair, swiveling so he could look out at the side lot with its row after row of gleaming trucks. The Advance Design Series truck had hit the market in June of 1948, and he still marveled at its features-the front-opening hood; the concealed door hinges; the tall, fixed two-piece windshield. Two years later, the company had introduced the NAPCO four-wheel-drive conversion. Since the kit wasn’t factory installed, the customer first had to buy a new Chevrolet or GMC truck, but the light truck was coming into its own and profits had soared.

He knew the specs on every vehicle that came onto the lot and he knew the needs of workers in the area-farmers, plumbers, roofers, and carpenters. As a result, he moved more trucks than any other dealer in the county, and he intended to keep it that way.

“Mr. Cramer? Could I speak to you?”

Chet turned to find Winston in the doorway. The afternoon temperatures had climbed into the nineties and Winston was sweating unattractively. He’d have to find a way to instruct him in the use of antiperspirant. Chet got to his feet and moved around his desk, holding out his hand for Winston to shake. “Good, son. Glad you’re back. I saw you’d taken the coupe. I hope you’ve got a live one on the line. Let’s see if you remember what I taught you about reeling in a sale.”

He intended to go out to the showroom with Winston so he could offer the potential buyer a handshake and his personal greeting. Customers liked to meet the man who owned the place. It made them feel important. He’d answer any questions the fellow had, ask a few of his own, and generally smooth the way. Winston was inexperienced, and Chet thought he’d appreciate his boss stepping in to show him how it was done.

Winston’s forehead was beaded with perspiration, and he had to use his pocket handkerchief to mop his upper lip. His Adam’s apple dipped. “Well, that’s just it. The customer took the car out to get a feel for how she handles…”

“With one of the mechanics? Son, that’s a very bad idea. This is a sales situation. That’s your job. Any question about the nuts and bolts can wait until the deal’s in place. I’ll find a way to turn the situation to our advantage, but you can’t let this happen again.”

He could see Winston was uncomfortable at the correction, but there was a right way and a wrong way to go about these things, and he might as well conform to management guidelines straight off the bat. Chet passed Kathy’s desk on his way to the floor, with Winston hard on his heels. Kathy was suddenly very busy, fussing around her desk, but she flicked a look at Winston as the two men went by. Chet had seen her mooning around and he knew she had a crush on the young man, but her expression today held a touch of guilt. Surely Winston hadn’t made a pass at her. He couldn’t be that dumb.

He caught sight of both his mechanics in the service bay, but there was no sign of the car. He stopped in his tracks, and Winston nearly bumped into him like a cartoon character.

“Mr. Cramer? What happened was… the customer? She’s extremely interested in the car. I talked to her at length and she as good as said she’d be buying it. She even went so far as to mention an all-cash deal. So when she asked for a test drive, I explained for sure that I couldn’t leave the lot, and she said that was fine-she didn’t need my help, because all she was going to do was drive around the block and she’d be right back.”

Chet turned and stared. He felt his heart give a thump, as though someone had punched him, boom boom, in the chest-blows that pumped a thick, cold liquid through his veins. He must have misunderstood, because what he heard Winston say simply couldn’t be true. Cora Padgett was the only woman in town who had the wherewithal to walk into a dealership, take a car off the floor, and pay cash on the spot. But Tom had told him over lunch that she was out of town. Cora had gone to Napa to tour the wineries with her sister, Margaret, who lived in Walnut Creek. She wouldn’t be back until Wednesday of the following week-unless this was meant as a surprise and she’d told Tom a story so she could buy the car without his knowing in advance. “What are you talking about? What customer?”

“Mrs. Sullivan.”

“Sullivan?”

“Yes, sir. Violet Sullivan came in. She’s in the market for a car-”

“You let Violet Sullivan take that car out by herself? What’s the matter with you?”

“I’m sorry. I can see how it might look, what with company policy and everything like that. I told her to come right back, you know, that it wasn’t a good idea-”

“How long has she been gone?” His voice sounded shrill and he knew he was losing control. He made a point of never speaking to an underling in anything other than a civil tone. But the enormity of the error, the possible consequences…

“I didn’t check the time-”

“Approximately, you dolt!”

“I’d say sometime around noon. Well, I don’t know, maybe a little bit before then, but close enough.”

Assume he minimized and what were we talking about here, four hours? Five? Chet closed his eyes and his voice dropped. “You’re fired. Get out.”

“But sir. I can explain.”

“Get off the lot. Right now. I want you out of my sight or I’m calling the police.”

The boy’s cheeks flamed with embarrassment, and the look Winston pi

Chet waited until he could see the boy was leaving, and then he turned and walked back to his office. He’d have to notify the sheriff’s department and the highway patrol. If she’d been involved in a wreck, or if she’d stolen the car outright, she could be anyplace by now. He had liability insurance, blanket coverage for anything on the lot, but his premiums would double the minute he made a claim. Money was already tight. He sat down in his swivel chair and reached for the phone.

“Daddy?” Kathy was in the doorway.

“What!”

“Mrs. Sullivan just pulled in.”

Through the glass he spotted the car and relief washed over him. The vehicle didn’t appear to be damaged, at least the parts he could see. He went out to the floor, knowing that in no way possible could she afford to buy the coupe. Violet turned as he approached, and he was startled by her vibrancy-the flaming hair, the creamy skin, her eyes a vivid green. He’d never seen her at close range because Livia made a point of crossing the street, tugging him by the arm, if she spotted Violet anywhere in town. She thought Violet was a tramp, wearing those sheer nylon blouses you could see right through. The sundress Violet wore today emphasized the suppleness of her arms, and the flowing skirt showed her legs to advantage. Livia was thick-waisted and narrow-minded, critical of others whose circumstances or beliefs or behaviors were an affront to her own. Chet was irritated by her scathing pronouncements, but he’d kept his mouth shut. From afar, he’d seen Violet’s flirtations with married men, and he’d wondered how it would feel to have her attentions lavished on him.