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I have pity for Kagle (as though I have already delivered my insult or kicked him in his deformed leg viciously — I know it will happen sooner or later, the wish is sometimes so strong), as I have pity for myself. I am sorry for him because he is basically a decent person, if not especially dazzling or admirable. I do worry and sympathize with him often, because he has been good to me from the day I came to work here for Green, and is good to me still. He makes my job easier. He relies on my judgment, takes my word, and backs me up in disputes I have with his salesmen. Many of his salesmen, particularly the new ones, hold me in some kind of awe because they sense I operate under his protection. (A number of the old ones who are not doing well hold me to blame, I'm sure, for having helped bring them to ruin.) Invariably in these disagreements with his salesmen, I am right and they are wrong. I am patient, practical, rational, while they are emotional and insistent. It is easy for me to be practical and rational in these situations because I am not in the least bit endangered by the business problems that threaten them.
Kagle often comments jokingly to Arthur Baron and other important people, sometimes even in my presence, that I would be much better in Green's job than Green is; Kagle does this with a gleam of mischief if I am there, because I have begged him not to. I am not certain if Kagle really believes I would be better than Green or is merely making an amiable gesture that he thinks will honor me and get back to Green to irritate and concern him. Because Andy Kagle is good to me and doesn't scare me any longer, I despise him a little bit too.
I try my best to conceal it (although I am often surprised to discover a harder edge to my sarcasms and admonitions than I intended. There is something cankered and terrifying inside me that wishes to burst out and demolish him, lame and imperfect as he is). I try my best to help and protect him in just about every way I can. I am the one who even offers regularly to carry censures and instructions from him to Joh
The current (and recurrent) antagonism between Kagle and Brown is over call reports again. The salesmen are reluctant to fill out these small printed pink, blue, and white forms (pink for prospects, blue for active, and white for formerly active; that is, accounts that have lapsed and are therefore prospects again, though not necessarily lively ones) describing with some hope and detail the sales calls they have made (or allege they have made). The salesmen are reluctant to come to grips with any kind of paperwork more elaborate than writing out order forms; they especially hate to fill out their expense account reports and fall weeks, sometimes months, behind. The salesmen know beforehand that most of the information they will have to supply in their call reports will be false. Brown maintains that call reports are a waste of everybody's time, and he is reluctant to compel the salesmen to fill them out. Kagle is afraid of Brown, and he is reluctant to compel Brown to compel the salesmen to fill them out.
But Arthur Baron wants the call reports. Arthur Baron has no other way of keeping familiar with what the salesmen are up to (or say they are) and a no more reliable source of knowledge on which to base his own decisions and reports, even though he is certainly aware that most of the knowledge on which he bases his decisions and prepares his own reports is composed of lies.
I try to keep out of it and expel an air of i
In this and other small ways I do what I can to be of help to Kagle (and Brown) (and Arthur Baron). I give him advice and I bring him gossip and news and portents from other parts of the company that I think will be of value or concern to him.
"What do you hear?" he wants to know.
"About what?"
"You know."
"What do you mean?"
"Jesus Christ," he complains, "you used to be truthful with me. Now I can't even trust you, either."
"What are you talking about?"
"I hear that I'm out and Brown's in, and that you probably know all about it. I was tipped off in Denver."
"You're full of shit."
"I like your honesty."
"I like yours."
Kagle grins mechanically, sardonically, and moves with his slight limp across the carpet of his office to close the door. I smile back at him and settle smugly into his brown leather armchair. I always feel very secure and very superior when I'm sitting inside someone's office with the door closed and other people, perhaps Kagle or Green or Brown, are doing all the worrying on the outside about what's going on inside. Kagle has a large, lush corner office in which he seems out of place. He looks nervous and tries to smile as he comes back and sits down behind his desk.
"Seriously, you hear everything," he says to me. "Haven't you heard anything?"
"About what?"
"About me."
"No."
"The grapevine says I'm finished. They're going to listen to Green and Horace White and get rid of me. Brown's got the job."
"Who told you that?"
"I can't name names. But I was tipped off by people in Denver who passed it along to me in strictest confidence. It's true. You can take my word for it."
"You're full of shit again."
"No, I'm not."
"There's nobody in our Denver office who would know something like that or tip you off about it if they did."
"Only about the Denver part. The rest is true."
"You tell terrible lies," I say. "You tell the worst lies of anybody in the whole business. I don't see how you ever made it as a salesman."
Kagle grins for an instant to acknowledge my humor and then turns glum again.
"Brown tells you things," he says. "Hasn't he given any hints?"
"No." I shake my head. (Everybody seems to think I know everything. "You know everything," Brown said to me. "What's going on?" "I didn't even know there was anything going on," I answered. Jane asked: "What's going on? Are they really getting rid of the whole Art Department?" "I wouldn't let them get rid of you, honey," I answered. "Even if I had to pay your salary myself.")
I shake my head again. "And it's probably not true. They'd never put Brown in. He fights with everybody."