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Performance measurement is now a necessity rather than a luxury. Without constant monitoring, tracking task completion indicators, assessing the effort input versus the achieved result, evaluating the impact of such results on a project's target audience, and self-reflection there will be no success, funding or attracting new clients and/or beneficiaries in any sphere. Thorough assessment is especially important in social sphere, because in this case performance measurement reflects real changes in the lives of people and entire communities.

Lia Sidlina

Leading Expert, Centre for I

Natalia Gladkikh

PhD in Psychology, Leading Expert, Centre for Technological I

Despite all the importance of assessing the impact of social projects, there is no visible progress in the related theory and practice. The number of social projects where performance measurement is an integral part of the design process is very scarce. There is a lack of convenient metrics for various project types and spheres of activity, no systematic description of practices and approaches that would take into account state-of-the-art trends and technologies. While large foundations and non-profitable organizations do sometimes find resources for expensive procedures such as external evaluation by a qualified consultant in the sphere of assessment of social projects and programs, smaller entities can only report about the number of events held and services rendered as part of their grant-based projects. They do not have the time, the knowledge, and the resources for anything beyond that.

One possible solution to this challenge may be the use of simple, clear, and above all accessible tools for assessing social projects regardless of their scale, special features, and areas of concern. This mainly refers to interactive IT solutions that can be accessed from anywhere around the globe.

A number of important initiatives have already been implemented in this area, and it seems that the number will increase each year. Let's take a closer look at some of the initiatives created over the past year.





THE UNIQUE EVALUATIVE PROFILE (UEP) is a free online tool for various tasks and stages of assessment of socio-economic impact of non-profitable projects launched by the GLADWAY foundation in partnership with the Institute of Social and Economic Design at the Higher School of Economics. It is a methodology for self-assessment of project characteristics in the format of a questio

https://clck.ru/eBY6B

YADRO ("CORE") IT SERVICE BY THE NUZHNA POMOSH ("NEED HELP") CHARITABLE FUND is one of the largest projects in Russia. It is available only in Russian. The service has several functions. First, it serves as a verification procedure in terms of informational transparency and reputation. Once registered, an organization becomes part of a catalogue of reputable foundations and can launch fundraising using a special service, and apply for support for its project. Second, the service offers an in-build a

https://clck.ru/eBY7q

AN ONLINE SERVICE FOR EVALUATING THE IMPACT OF NON-PROFIT ORGANIZATIONS IN THE ACHIEVEMENT OF INDICATORS USED IN THE PERFORMANCE ASSESSMENT OF TOP OFFICIALS OF THE TERRITORIAL ENTITIES OF THE RUSSIAN FEDERATION AND THE WORK OF EXECUTIVE BODIES OF THE TERRITORIAL ENTITIES OF THE RUSSIAN FEDERATION is a service that allows you to speak the language of government institutions. How to convince officials to support the project, allocate funding, provide information support? How to assess that a certain project will help achieve the goals in a particular region? What metrics and indicators to use? What methodology to apply? Answers to these questions can be provided by an online service for evaluating the impact of non-profit organizations on the achievement of indicators for evaluating the effectiveness of top officials (heads of the crucial governing institutions) of the territorial entities of the Russian Federation and the work of executive bodies of the territorial entities of the Russian Federation. Available only in Russian. According to the Decree of the President of the Russian Federation dated February 4, 2021, there are only 20 such indicators. Several of them can be fulfilled through active efforts of non-profit organizations and, accordingly, through the support of NGOs by regional administrations, local governments, and regional businesses. The service is primarily informational in nature – it provides information about the availability of assessment criteria, a list of indicators, their components and calculation methods, and also helps to easily and quickly compile a list of points of influence that each NGO has on assessing the performance of governors and establish communication in a language understandable to NGOs and the administration.