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‘Oh, I see. That’s great. I booked a room in a hotel in the city center, on the Patapsco. The station is in the center of the city. Do I get it right, Bosch?’

‘Yes, as far as I remember.’

‘Yeah. And that is just what I do. I'll take your advice and go by shuttle. Thanks, Bosch.’

‘Anyway, I live there nearby. I can give you a lift to the hotel.’

‘Oh, come on, Bosch. I'm sorry to have bothered you. I don't want to be a burden.’

‘I wouldn't offer it if you were a burden.’ Bosch was looking at Elena with the same blank or perhaps a little bit stiff expression on his face.

‘I'd really appreciate it, Bosch.’

‘OK.’

Elena came up to the automated security and customs control desks, where she had to answer a number of standard questions:

‘What is the purpose of your visit to the United States of America?’

‘Tourism.’

‘Please give some details on the specific purpose of your visit.’

‘I am pla

‘How long are you pla

‘One week. I have a return ticket for Friday, end next week.’

The frame around the perimeter of the rack lit up green,

‘Welcome to the U.S. You may pass on.’

Elena noticed a tall black man in a silver jacket in the airport lounge.

‘I started worrying that you'd changed your mind, Bosch. You have such a remarkable appearance, it helps.’ Elena looked at the braids. ‘You are very tall. One can easily find you in such a crowd.’

‘Can we make it less formal. Eh?’

‘Good. I'm for it,’ Elena smiled. ‘Could we have lunch together? I'm a little hungry. And you?’

‘OK.’

‘Are you in no hurry now?’

‘There is time for lunch. Don’t you worry, Elena. If I was in a hurry, I wouldn't be here anymore.’

‘Great.’

‘So anyway, Bosch, may I ask you what you were doing in Spain?’

‘I have a factory near Madrid. Met with new leather suppliers. I had to check on the samples and see my managers.’

‘What's the leather for, Bosch?’

‘My company specializes in leather jackets.’

‘Wow, that's great! I see, your jacket is very cool!’

‘Well, at least, it’s different. It's important to me. To make my things different. And what do you do for a living?’

‘I am an accountant in a small manufacturing company. The factory does plastic windows, doors and the like.’

‘Sounds boring.’

‘I love my job, Bosch.’

‘It's important. I agree.’

‘How's your burger?’

‘Delicious, Elena. Thanks for asking.’

Sitting in a restaurant on the first floor of the airport, Elena and Bosch slowly continued with their lunch, moving on to desserts and coffee, paying no attention to a series of service a

‘Are you ready, Bosch? Let's go to the hotel?’ Elena blushed.

Bosch looked at her:

‘Well, let's go.’

Bosch's personal capsule took passengers to downtown Baltimore via an underground highway in ten minutes. After walking around the city, the couple finally arrived at a hotel on the Patapsco River.

‘Will you come up?’ Elena asked without apparent embarrassment.

‘OK.’

The Bell

‘Hi! You are looking great, honey! Well? Tell me! I can’t wait to hear your story,’ entering the factory office, Susan began to question her friend straight from the doorstep.

‘I don't even know where to start, Sue’, smiling broadly, Elena handed her friend a small box wrapped in a stars-and-stripes paper.

‘What is it, dear?

‘A gift for you. A small souvenir from America.’

‘Wow! We love some surprises,’ Susan shook the box. ‘What is it there? Tell me!?’

‘Open it and have a look.’

‘Well, okay, then’, the friend started tearing up the package.

Having dealt with the box finally, Susan almost screamed.

‘Ah-ah!, isn’t it charming! Oh my God! What a beauty!’

‘Quiet, please! We’re going to be fired straight away!’ hushed her Elena.

‘Not both of us together! Someone has to do the job! Ah? That's it!’ reasonably objected Susan, carefully examining a small bell.

‘It's from the Washington Cathedral.’

‘Elly, thank you so much! It’s so beautiful! My collection will soon deserve a personal exhibition—“Bells from Cathedrals of the World”! Would you come?’

‘Well, of course. For sure. Just get me, Sue, dear.’

‘I got it that everything was fine with the cultural program’, Susan carefully put the bell down on the table. ‘Is there anything else you could tell me?’

‘I’d say so, you also need to use the services of this travel agency. Su-san, this is something unimaginable. I had never ever had such impressions from trips…’

‘Elena, Susan, good afternoon,’ greeting the ladies, a tall dark-ski

‘Good afternoon, Gustavo. Thanks. Yes, I am very happy with my holiday.’

‘I'm glad, Elena. Very good. What about the report? I’d like to have some more information, please.’

‘We plan to finish the work this week, Gustavo.’

‘I need a final version, not a draft, by Friday. Early next week, we report on the results to the council, so, ladies, I ask you not to let me down. Agreed?’

‘Of course, we will do everything by Thursday.’

‘Good. If there are any problems, I’ll be in touch. It is an important matter. So if…’

‘Got it, Gustavo. Thanks.’

‘Well, that's done! Back to work then!’

V-Tours

‘Good afternoon. Please come in. How can I help you?’

‘Hello. A friend recommended your agency to me,’ Susan handed the manager a business card that Elena gave her.

‘Ah! Of course! Are you Susan? Elena Vega told about you.’

‘Yes, that's right. I just wanted to understand first of all how your company works. Which destinations you may offer then. But for some reason I couldn’t find any information on the internet.’

‘Susan, please come in. Make yourself comfortable. Can I offer you water, tea or coffee? Maybe you prefer fresh juice?’

‘Thanks. Water, no gas, please.’

‘Of course. Just a minute.’

‘You are right, Susan, given the unique profile of V-Tours, the experience that we offer to our clients, we really do not advertise our services widely. V-Tours relies on the feedback of those customers who have already experienced our service and are ready to share it with their friends and acquaintances. This is the way we develop our business, put up the number of our customers. In simple words, recommendations of our customers drive our development. So, as you can see, the reputation of our company is much more than just the budget spent on an advertising campaign. We are glad that your friend recommended V-Tours opportunities to you.’

‘I got it. Good. But which way, in such a case, can one still understand in detail what exactly the specifics of your agency's work are? Why it is unique, as you are saying? Elena said that you will tell and show me everything.’