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I have not, as a matter of fact, though I must say it rather amused me to remember that exasperating housemaid – who in the end turned out to be one of our most devoted.
At another point in her letter, Miss Kenton writes:
‘I was so fond of that view from the second-floor bedrooms overlooking the lawn with the downs visible in the distance. Is it still like that? On summer evenings there was a sort of magical quality to that view and I will confess to you now I used to waste many precious minutes standing at one of those windows just enchanted by it.’
Then she goes on to add:
‘If this is a painful memory, forgive me. But I will never forget that time we both watched your father walking back and forth in front of the summerhouse, looking down at the ground as though he hoped to find some precious jewel he had dropped there.’
It is something of a revelation that this memory from over thirty years ago should have remained with Miss Kenton as it has done with me. Indeed, it must have occurred on just one of those summer evenings she mentions, for I can recall distinctly climbing to the second landing and seeing before me a series of orange shafts from the sunset breaking the gloom of the corridor where each bedroom door stood ajar. And as I made my way past those bedrooms, I had seen through a doorway Miss Kenton’s figure, silhouetted against a window, turn and call softly:
‘Mr Stevens, if you have a moment.’
As I entered, Miss Kenton had turned back to the window. Down below, the shadows of the poplars were falling across the lawn. To the right of our view, the lawn sloped up a gentle embankment to where the summerhouse stood, and it was there my father’s figure could be seen, pacing slowly with an air of preoccupation – indeed, as Miss Kenton puts it so well, ‘as though he hoped to find some precious jewel he had dropped there’.
There are some very pertinent reasons why this memory has remained with me, as I wish to explain. Moreover, now that I come to think of it, it is perhaps not so surprising that it should also have made a deep impression on Miss Kenton given certain aspects of her relationship with my father during her early days at Darlington Hall.
Miss Kenton and my father had arrived at the house at more or less the same time – that is to say, the spring of 1922 – as a consequence of my losing at one stroke the previous housekeeper and under-butler. This had occurred due to these latter two persons deciding to marry one another and leave the profession. I have always found such liaisons a serious threat to the order in a house. Since that time, I have lost numerous more employees in such circumstances. Of course, one has to expect such things to occur amongst maids and footmen, and a good butler should always take this into account in his pla
But let me say immediately I do not have Miss Kenton in mind at all when I say this. Of course, she too eventually left my staff to get married, but I can vouch that during the time she worked as housekeeper under me, she was nothing less than dedicated and never allowed her professional priorities to be distracted.
But I am digressing. I was explaining that we had fallen in need of a housekeeper and an under-butler at one and the same time and Miss Kenton had arrived – with unusually good references, I recall – to take up the former post. As it happened, my father had around this time come to the end of his distinguished service at Loughborough House with the death of his employer, Mr John Silvers, and had been at something of a loss for work and accommodation. Although he was still, of course, a professional of the highest class, he was now in his seventies and much ravaged by arthritis and other ailments. It was not at all certain, then, how he would fare against the younger breed of highly professionalized butlers looking for posts. In view of this, it seemed a reasonable solution to ask my father to bring his great experience and distinction to Darlington Hall.
As I remember, it was one morning a little while after my father and Miss Kenton had joined the staff, I had been in my pantry, sitting at the table going through my paperwork, when I heard a knock on my door. I recall I was a little taken aback when Miss Kenton opened the door and entered before I had bidden her to do so. She came in holding a large vase of flowers and said with a smile:
‘Mr Stevens, I thought these would brighten your parlour a little.’
‘I beg your pardon, Miss Kenton?’
‘It seemed such a pity your room should be so dark and cold, Mr Stevens, when it’s such bright sunshine outside. I thought these would enliven things a little.’
‘That’s very kind of you, Miss Kenton.’
‘It’s a shame more sun doesn’t get in here. The walls are even a little damp, are they not, Mr Stevens?’
I turned back to my accounts, saying:
‘Merely condensation, I believe, Miss Kenton.’
She put her vase down on the table in front of me, then glancing around my pantry again said:
‘If you wish, Mr Stevens, I might bring in some more cuttings for you.’
‘Miss Kenton, I appreciate your kindness. But this is not a room of entertainment. I am happy to have distractions kept to a minimum.’
‘But surely, Mr Stevens, there is no need to keep your room so stark and bereft of colour.’
‘It has served me perfectly well thus far as it is, Miss Kenton, though I appreciate your thoughts. In fact, since you are here, there was a certain matter I wished to raise with you.’
‘Oh, really, Mr Stevens.’
‘Yes, Miss Kenton, just a small matter. I happened to be walking past the kitchen yesterday when I heard you calling to someone named William.’
‘Is that so, Mr Stevens?’
‘Indeed, Miss Kenton. I did hear you call several times for “William”. May I ask who it was you were addressing by that name?’
‘Why, Mr Stevens, I should think I was addressing your father. There are no other Williams in this house, I take it.’
‘It’s an easy enough error to have made,’ I said with a small smile. ‘May I ask you in future, Miss Kenton, to address my father as “Mr Stevens”? If you are speaking of him to a third party, then you may wish to call him “Mr Stevens senior” to distinguish him from myself. I’m most grateful, Miss Kenton.’
With that I turned back to my papers. But to my surprise, Miss Kenton did not take her leave.
‘Excuse me, Mr Stevens,’ she said after a moment.
‘Yes, Miss Kenton.’
‘I am afraid I am not quite clear what you are saying. I have in the past been accustomed to addressing under-servants by their Christian names and saw no reason to do otherwise in this house.’
‘A most understandable error. Miss Kenton, However, if you will consider the situation for a moment, you may come to see the inappropriateness of someone such as yourself talking “down” to one such as my father.’
‘I am still not clear what you are getting at, Mr Stevens. You say someone such as myself, but I am as far as I understand the housekeeper of this house, while your father is the under-butler.’
‘He is of course in title the under-butler, as you say. But I am surprised your powers of observation have not already made it clear to you that he is in reality more than that. A great deal more.’